PRIVACY POLICY

LAST UPDATED: SEPTEMBER 2026

1. Introduction

Exclusive AI Agency respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we may collect when you visit our website or contact us, how we use it, and the choices and rights available to you.

2. Data We Collect

We may collect information that you provide directly to us, such as your name, business name, email address, phone number, WhatsApp number, website details and any information you send when enquiring about our services. We may also collect technical information automatically, such as your IP address, browser type, device information, pages viewed, referral source and cookie or analytics data where these features are enabled.

3. How We Use Data

We may use your information to respond to enquiries, assess your website requirements, provide our services, communicate with you, improve our website and customer experience, maintain security, and comply with legal or regulatory obligations.

4. Legal Bases

Where applicable data-protection law requires a legal basis, we may process personal information because it is necessary to take steps at your request before entering into a contract, to perform a contract, to comply with a legal obligation, because we have a legitimate business interest that does not override your rights, or because you have given consent.

5. Cookies and Analytics

Our website may use cookies and similar technologies to operate correctly, remember preferences and understand how visitors use the site. Where required, you can manage non-essential cookies through the available cookie settings or your browser settings.

6. AI-Assisted Tools and Automation

We may use AI-assisted or automated tools to support research, website creation, content preparation, customer service and internal workflows. We remain responsible for how personal information is handled within our services and aim to use these tools in a proportionate and secure way.

7. Sharing Information with Service Providers

We do not sell your personal information. We may share information with trusted service providers that help us operate our website or deliver services, such as website hosting, communications, analytics, automation and other technology providers. These providers may only use the information as permitted by their own terms, our instructions and applicable law.

8. International Data Transfers

Some service providers may process information in countries other than your own. Where required by applicable law, we rely on appropriate safeguards for international data transfers.

9. Data Security

We use reasonable technical and organisational measures intended to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. However, no internet-based system can be guaranteed to be completely secure.

10. Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including to provide services, maintain business records and meet legal, accounting or regulatory requirements.

11. Your Privacy Rights

Depending on where you live, you may have rights relating to your personal information, such as the right to request access, correction, deletion, restriction or portability, to object to certain processing, or to withdraw consent where consent is the legal basis. You may also have the right to complain to your local data-protection authority.

12. Children's Privacy

Our website and services are intended for businesses and adult users. We do not knowingly collect personal information from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the date shown at the top of this page. We encourage you to review the policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or want to exercise a privacy right, please contact us through the official contact or WhatsApp link available on our website.